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Shipping Policy

Thank you for shopping at Void Blossom Apparel.
This Shipping Policy outlines all information regarding shipping methods, processing times, delivery timelines, fees, and responsibilities for orders placed on our website.

By placing an order, you agree to the terms described below.

 

1. ORDER PROCESSING TIMES

We strive to process all orders as quickly and efficiently as possible.

  • Standard Processing Time: 1–3 business days

  • Orders are processed Monday to Friday, excluding weekends and public holidays.

  • During high-volume periods (sales, holidays, or new releases), processing times may be extended by an additional 1–2 business days.

Once your order is processed, you will receive a shipment confirmation email with tracking information (if applicable).

 

2. SHIPPING LOCATIONS

Void Blossom Apparel currently ships to European Countries including but not limited to:

Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, Portugal, Finland, Poland, Czech Republic, Estonia, Hungary, and additional European territories.

If your country is not listed at checkout, please contact us at mrds75@gmail.com for assistance.

 

3. SHIPPING METHODS & DELIVERY TIMES

Delivery times begin after the order has been processed and dispatched.

Standard Shipping (Europe)

  • Estimated Delivery Time: 4–10 business days

  • Tracking: Available on most orders

  • Carrier Services: DHL, DPD, GLS, UPS, FedEx, or local postal services depending on destination

Express Shipping (Selected Countries Only)

  • Estimated Delivery Time: 2–5 business days

  • Additional fees apply

  • Not available for all regions; options will appear at checkout if applicable.

Please note: Delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or peak seasons.

 

4. SHIPPING FEES

Shipping fees are calculated at checkout and depend on:

  • Destination country

  • Shipping method selected

  • Total package weight & dimensions

Shipping fees are non-refundable unless a shipping error was caused by Void Blossom Apparel.

 

5. ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing:

  • Your tracking number

  • Shipping carrier details

  • A link to track your shipment

Tracking updates may take 24–48 hours to appear.

 

6. CUSTOMS, DUTIES & TAXES

Depending on your country’s regulations, your order may be subject to:

  • Customs duties

  • VAT

  • Import taxes

  • Handling fees

These charges are not included in your product or shipping cost.

Customers are responsible for paying any additional customs or import fees associated with their order.
Void Blossom Apparel is not responsible for delays caused by customs processes.

 

7. WRONG ADDRESS / ADDRESS CHANGES

Customers are responsible for providing accurate and complete shipping information.

  • If you entered an incorrect shipping address, contact us immediately at info@voidblossomapparel.com

  • Once an order has been processed or shipped, we cannot guarantee address changes.

  • Lost packages due to incorrect addresses are not eligible for refunds.

 

8. LOST, DAMAGED, OR STOLEN PACKAGES

We take great care to ensure your order arrives safely, but once your package is handed to the carrier:

  • Void Blossom Apparel is not responsible for packages lost, stolen, or delayed in transit.

  • If your package is marked “delivered” but you did not receive it:

    • Check with neighbors or local postal offices

    • Contact the carrier with your tracking number

  • If your package arrives damaged, contact us within 48 hours with:

    • Your order number

    • Photos of the damage

    • Photos of the packaging

We will work with the carrier to resolve the issue.

 

9. FAILED DELIVERY ATTEMPTS

If a carrier attempts delivery and fails due to:

  • No one available to accept the package

  • Delivery address inaccessible

  • Customer refusal

The package may be:

  • Returned to us

  • Held at a local postal office

Reshipment fees may apply. Refunds (if eligible) will exclude the original shipping cost.

 

10. PRE-ORDER & MADE-TO-ORDER ITEMS

Some items may be listed as Pre-Order or Made-to-Order.

  • Estimated production times will appear on the product page.

  • Orders containing pre-order items will ship when all items are ready (unless split shipping is selected, if available).

 

11. SHIPPING RESTRICTIONS

We do not ship to:

  • P.O. Boxes (in select countries)

  • Restricted zones or military bases depending on carrier limitations

If your address is affected, our team will contact you.

 

12. CONTACT INFORMATION

If you have questions regarding your order or shipping:

📩 Email: info@voidblossomapparel.com
📍 Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (CET)

We are always happy to help.

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